Salesforce Certified Administrator – Revision Guide

• This course will help you to prepare for – and succeed at – your Salesforce Administrator Certification Exam
• Topics will follow the outline in the Salesforce Administrator Certification Guide
• Throughout the course, we will include real-life scenarios to improve your understanding and learning

This course will enable you to sharpen your problem-solving skills and strengthen your knowledge of key topics in a practical way and is ideal for administrators at all levels (new and experienced). Every section will cover a module/topic which will be part of the certification. You will also review some example/mock questions that are highly likely to be asked in the certification exam. After covering basics such navigating the Salesforce environment and application and getting your organization ready for users, you will start by setting up and managing user types and profiles. You will cover data and security and also move on to maintaining and customizing Sales Cloud and Service Cloud apps. You will learn how to build reports and dashboards to maximize the look and feel of the application and to enhance user experience. You will set up workflows for automation and manage the support process. You will also look at the configuration, data management, data analytics, and mobile administration. You will cover techniques to enhance your system management efficiently.

By the end of this comprehensive course, you will be confident and proficient in your skills and will be all set to take up and succeed at your Salesforce Certified Administrator exam.

• Powerful combination of theory and hands-on guidance through the Salesforce platform
• Training content is broken down into bitesize videos that can be re-used as reference videos after your certification
• Extensive inclusion of Trailhead modules and projects to increase your hands-on experience and learning